Privacy Policy

Last Updated: September 15, 2026

This Privacy Policy explains how Poise Studios collects, uses, protects and discloses personal information when you interact with our studios, website, booking systems and services.

Poise Studios respects your privacy and is committed to protecting your personal information. Our privacy practices are intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

1. PRIVACY

Poise Studios respects your privacy and is committed to protecting your personal information. We collect only information that is reasonably necessary for legitimate business purposes, including providing our services, processing payments, managing memberships and bookings, communicating with clients and improving our services. Our privacy practices are intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

2. INFORMATION WE COLLECT

Depending on how you interact with Poise Studios, we may collect information such as:

Name Email address Telephone number Date of birth or age information where necessary for age requirements Account and membership information Class bookings and attendance history Payment and transaction information Information you voluntarily provide to us regarding your participation Communications you have with Poise Studios Marketing preferences Website usage information, such as cookies and analytics information Information necessary to administer events, promotions or special programs We aim to limit collection to information reasonably necessary for the purposes identified to you.

3. HOW WE USE YOUR INFORMATION

We may use personal information to:

Create and manage your client account; Process bookings and payments; Administer memberships, packages and promotions; Communicate with you about classes, bookings, memberships and studio updates; Respond to questions or requests; Maintain appropriate studio and client records; Improve our classes, services and client experience; Send marketing communications where you have provided appropriate consent; Administer events and promotions; Prevent fraud, misuse or unauthorized activity; Comply with legal or regulatory requirements; and Fulfill other purposes that are identified to you when information is collected. We will not use personal information for unrelated purposes without obtaining additional consent where required.

4. MARKETING COMMUNICATIONS

If you choose to receive marketing communications from Poise Studios, we may contact you by email, text message or other permitted communication methods about classes, events, promotions, memberships, products and studio news. You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided or by contacting us directly. Even if you unsubscribe from marketing communications, we may still contact you regarding transactions, bookings, memberships, payments, account matters or other communications necessary to provide our services.

5. PAYMENT INFORMATION

Payments may be processed through third-party payment processors. Poise Studios does not need to retain complete payment card information in order to provide our services. Payment information may be collected and processed by the applicable payment provider in accordance with its own privacy and security practices.

6. DISCLOSURE OF PERSONAL INFORMATION

Poise Studios does not sell personal information. We may disclose personal information to third-party service providers where reasonably necessary to operate our business, such as:

Payment processors; Website and technology providers; Email and communication providers; Marketing and analytics providers; Professional advisors; Service providers supporting events or studio operations; and Government, regulatory or law-enforcement authorities where required or permitted by law. When personal information is transferred to a third party for processing, Poise Studios remains responsible for information under its control and takes reasonable steps to ensure appropriate protection.

7. COOKIES & WEBSITE ANALYTICS

Our website may use cookies, pixels, analytics tools and similar technologies to help us understand how visitors use our website, improve functionality and measure the effectiveness of our communications and marketing. These technologies may collect information such as browser type, device information, pages visited, approximate location information and website activity. You may be able to manage cookies through your browser settings.

8. SAFEGUARDING PERSONAL INFORMATION

Poise Studios takes reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification or disposal. However, no method of electronic transmission or storage can be guaranteed to be completely secure. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.

9. ACCESSING OR CORRECTING YOUR

INFORMATION You may request access to personal information that Poise Studios holds about you and may request correction of inaccurate or incomplete information, subject to applicable legal requirements. Requests should be made using the contact information provided below. We may need to verify your identity before providing access to personal information.

10. PRIVACY QUESTIONS OR COMPLAINTS

If you have questions, concerns or complaints about how Poise Studios handles your personal information, please contact us directly. Poise Studios Saskatoon, Saskatchewan Email: info@studio92yxe.ca We will review privacy concerns and respond within a reasonable period. Individuals may also have the right to contact the Office of the Privacy Commissioner of Canada regarding a privacy concern.

11.SMS AND MOBILE INFORMATION
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

CONTACT POISE

Poise Studios

Saskatoon, Saskatchewan

Email: info@studio92yxe.ca

Instagram: @poisestudios___

Website: PoiseStudios.ca